Logistic transport scene with trucks, containers and an airplane at sunset.
Field Services Industrial Maintenance

Industrial Maintenance Services

Industrial Laundry Services Company

100%

Real-time traceability

-90%

In warranty claims

Immediate

Report Time : Automatic generation at closing


Logistic transport scene with trucks, containers and an airplane at sunset.
Logistic transport scene with trucks, containers and an airplane at sunset.

The Problem

Management operated blindly: uncontrolled leakage of spare parts, warranties without visual backup, paper reports prone to get lost and uncertain location of technicians.

The Context

A leading company in industrial laundry services (Multihousing & OPL) serving Hotels, Hospitals and Co-ownerships, with dozens of technicians moving daily between cities.

Industrial Maintenance Services

0
Equipment lines: Washing, Drying and Ironing.
+0
Technicians Geographically distributed
0%
Clients served

CheckOP in action

Pocket Factory Protocols

Maintenance manuals have been digitized. The technician cannot "skip" steps. The system requires validation of critical items such as: Belt tension, Bearing condition, Leaks and Sheet metal operation before allowing progress.

Illustration of an operator with digital checklist in front of a cargo truck.
Illustration of an operator with digital checklist in front of a cargo truck.
Illustration of a cell phone with project, task and urgent update notifications.
Illustration of a cell phone with project, task and urgent update notifications.
CheckOP in action

No photo, no closure

The CheckOP configuration prevents closing the service order if visual evidence is not uploaded. This eliminated the ambiguity of "extraneous noise" by clear visual evidence.


Operating Comparison

Quantifiable improvements in all indicators

Metrics

Reporting Time

Evidence of Warranty

Technician Control

Asset Management

Formerly

24-48 Hours

Loose photos by whatsApp

Blind Trust

History in physical folders

After (CheckOP)

Immediate

Structured PDF report

GPS validation (<200m)

Digital Resume

Improvement

100%

Elimination of disputes

SLA compliance

Data for decisions

ECONOMIC IMPACT

Financial ROI

First quarter of operation

-90%

Reduction in disputes

Accelerated

The Billing Cycle

background-inst
Comparison

Before vs. after

Paper + WhatsApp

Previous system

Inefficient

Transformation

Check Op Logo
Check Op Logo

CheckOP Digital

Current platform

Efficient

Intangible Benefits

Value that does not appear on the balance sheet but transforms the transaction

Quality Audits in Minutes

What used to take days of paperwork review, is now done from the desktop by reviewing the photo gallery in real time.

Professional Image before the Client

Hotels and Hospitals receive a professional PDF report with photos and clear diagnoses, instead of informal messages.

Accelerated Billing

By having the report digitally signed instantly, the billing cycle is drastically reduced.
- Experiences that back us up -
Before, I was chasing documents and technicians to understand what happened on a visit. Now, with CheckOP, I open the dashboard and I know what part was installed, what time the work was completed and I have the photo that proves that the equipment was perfect. We went from putting out fires to preventing problems.
Director of Technical Operations, Industrial Services Company
Nothing has had such a profound impact on my operational efficiency as the platform I use every day to manage tasks in the field.
Area Manager, Industrial Services Company
Nothing has had such a profound impact on my operational efficiency as the platform I use every day to manage tasks in the field.
Area Manager, Industrial Services Company

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