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Discover what CheckOP can do for Telecommunications
CheckOP connects the technical office with installers in the field, ensuring that each network protocol is complied with according to quality standards.
Service Order Management
Assign installations, repairs or maintenance directly to your field technicians. Track the status of each order (Pending, In Progress, Completed) and ensure that network priorities are addressed in a timely manner.
Standardize your ATPs and inspection checklists. Capture labeling photos, power measurements, rack multimedia records and customer satisfaction signatures, generating automatic technical reports.
Your crews report every progress from their mobile device, even at remote sites. The app allows you to document multimedia evidence of the installed infrastructure, eliminating manual reporting errors.
Synchronize the progress of your installations with your support or business tickets in HubSpot. Automatically notify the business area when a service has been activated and attach the final technical report to the CRM.
Coordinate your installation crews and keep the workflow synchronized between the operations center and the field. CheckOP centralizes technical execution, ensuring that each node moves forward as planned.
Manage your network assets and monitor compliance with maintenance activities at each site. CheckOP makes it easy to monitor the status of your tasks to ensure maximum service availability.
Keep each phase of your network deployment clear, structured and aligned with your coverage objectives. Connect processes and teams so that your execution moves forward with greater robustness and traceability from day one.
With CheckOP we were able to standardize our fiber optic deliveries. The speed of receiving digital ATP protocols has accelerated our billing incredibly.
Field Operations Coordinator,
Telecommunications Sector
TS
"Overseeing multiple outside crews was a challenge. Now, with CheckOP, we see the actual progress of each tower maintenance with verifiable evidence. The control over quality is total."
"The integration with HubSpot allows support to see installation reports instantly. We resolved customer questions much faster thanks to CheckOP's technical visibility."
Technicians document any findings or technical impediments within their assigned tasks through photos and voice notes in the mobile app.
02. Is it possible to manage external crews?
Yes, CheckOP allows you to assign licenses to contractors and organize independent work teams to supervise their execution separately.
03. What information is synchronized with HubSpot?
Installation status changes and key form data are synchronized. In addition, the technical PDF report is linked to the support ticket.
04. How does georeferencing work?
The system captures the exact location at the moment of starting, completing or filling out forms, allowing to verify that the technician was actually at the indicated site.
